IMS Performance Management for Wireless Operators

1. Review of Wireless Performance Management

2. Identification of the Needs of Wireless Carriers for IMS Performance Management

3. Review of the State of Standards in IMS Performance Management (3GPP/3GPP2)

4. Identification of Unique IMS Performance Management Aspects

4.1. Technical Indicators

4.1.1. Attributes & Indicators

4.1.2. Events

4.1.3. Metrics

4.1.4. Key Performance Indicators

4.1.5. Reports

4.2. Business Applications

4.2.1. Network Utilization

4.2.2. Customer Behavior

4.2.3. Partnering Impacts (IMS Peering)

5. Realization of IMS Performance Management

5.1. Required Information

5.2. Which IMS to report? (Reporting from IMS Core, Gateways, LAN, etc)

5.3. Establishing a “Well” Performing IMS System

5.4. Establishing a Successful Business Reporting System

5.4.1. Report Type

5.4.2. Report Frequency

5.4.3. Report Analysis

6. Application of IMS Performance Management

6.1. Driving to Improved IMS Performance

6.1.1. From the Report to Reality

6.2. Driving to an Improved IMS Business Models

6.2.1. Service Level Agreements

6.2.2. Pricing Structures

7. Summary

7.1. Where IMS Performance Management is Today

7.2. Where IMS Performance Management Needs to Go

7.3. How to get IMS Performance Management where Wireless Carriers Need to Be